Ride Operator
Division H. H. Knoebel Sons, Inc
Location H H Knoebels
Employment Type Seasonal Full Time Employee
Date Posted 2/1/2018
Contact Name
Contact Phone
Job Code 17-Rides
Required
Preferred

Job Details

Job Description: Ride Operator

 

 

 

This job falls into one or both of two different categories of employment- either “seasonal” or “variable hours”.  Most employment at Knoebels is seasonal employment. This means the duration of the job will customarily be six months or less.  Some employment at Knoebels may customarily extend beyond six months and this employment is typically classified as variable hour employment.  The employment is considered variable hour employment because average weekly hours cannot reasonably be anticipated at the time of hire due to uncertainty of the work schedule (e.g. weather, fluctuating staffing needs, etc.).

Job Summary

Operate amusement rides ensuring safety, and provide consistent, friendly service.

Responsible To

Park Administrative Manager

Rides Department Manager

Rides Area Supervisor(s)

Job Criteria

NO CELL PHONES WITH YOU WHILE YOU ARE ON DUTY

Minimum age 16, some rides 18

Seasonal full-time and part-time positions available

Shifts average 4, 6, 8, 10, & 12 hours

Shifts fall within hours of 10:30am-10:30pm

Most weekend/evening hours required

Find own replacements if unable to make scheduled shifts

Requires frequent standing and walking

Requires working in an outdoor environment (most rides)

Requires bending over to check safety restraints (most rides)

Requires working around high noise levels

Requires relating to customers in a friendly & professional manner

Ability to learn and apply ticket-handling procedures

Wear company-issued staff shirts

Wear khaki bottoms

Wear staff hat/visor brim forward only

Wear nametag on right chest, opposite side of Knoebels Logo

Wear appropriate bottoms

Wear closed footwear

Must remove any visible facial or body-piercing at work

Conform to company grooming and hygiene requirements

Must be able to stay focused while on the job

Follow Knoebels “Standards of Conduct”

Do not eat at any workstation in view of guests

Keep drinks out of view of guests

Do not smoke or use tobacco products while at any workstation

Essential Functions

Verify that daily ride inspection sheet is completed & signed before opening ride

Greet all guests that approach your ride & make eye contact with you

Check & enforce all height regulations

Take correct amount of ride tickets from passengers and put in canister;  

Check for accurate all-day wristband

Follow standard operating procedure for ride

Load and unload passengers in a safe manner

Operate ride safely

Closely observe ride and riders to ensure safe operation

Report any & all problems to supervisor immediately

Perform light cleaning duties at ride and keep area clean

Smile and greet all guests who make eye contact with you

Answer guest questions or direct guests to someone who can

Handle guest complaints or call a supervisor

Respond appropriately to emergency situations

Keep workstation and immediate work area clean

Ask for help or supplies when needed

Perform other duties as assigned by Supervisors/Managers

PRE-EMPLOYMENT DRUG TESTING FOR ALL RIDE OPERATORS