Gift Shop Attendant
Division H. H. Knoebel Sons, Inc
Location H H Knoebels
Employment Type Seasonal Full Time Employee
Date Posted 2/1/2019
Contact Name
Contact Phone
Job Code CG0042
Required
Preferred

Job Details

 

 

Gift Shops

This job falls into one or both of two different categories of employment- either “seasonal” or “variable hours”.  Most employment at Knoebels is seasonal employment. This means the duration of the job will customarily be six months or less.  Some employment at Knoebels may customarily extend beyond six months and this employment is typically classified as variable hour employment.  The employment is considered variable hour employment because average weekly hours cannot reasonably be anticipated at the time of hire due to uncertainty of the work schedule (e.g. weather, fluctuating staffing needs, etc.).

 

Job Summary

Sell merchandise, stock and re-stock merchandise, keeping shop and stock room organized and clean.   Provide consistent, friendly and quality customer service.

Responsible To

Park Administrative Manager

Gift Shop Manager

Gift Shop Supervisors

Job Criteria

 

NO CELL PHONES WITH YOU WHILE YOU ARE ON DUTY

 

Minimum age 14

Seasonal full-time and part-time positions available

Shifts average 4, 5, 7, 8, 10, and 12 hours

Shifts fall within hours of 10:30am-10:30pm (Camp Store and Rental hours vary)

Availability for some weekend and/or evening hours

Find own replacement if unable to work scheduled shifts

Requires frequent standing and bending

Requires working in an indoor, air-conditioned environment (most shops)

Requires working in an outdoor environment (some shops)

Stocking duties occasionally require lifting up to 10lbs

Ability to learn and apply cash handling procedures

For this position you must possess basic math skills (addition, subtraction, decimals, percentages, etc.)

Responsible for cash accuracy in cash register

Willingness to learn to use credit card processor

Willingness to learn to use point-of-sale system (computerized cash register & scanner)

Wear company-issued staff shirts

Wear staff hat/visor brim forward only (if employee chooses to wear a hat)

Wear ID on chest

Wear appropriate bottoms

Wear closed footwear

Must remove any visible facial or body-piercing at work

Conform to company grooming and hygiene requirements

Follow Knoebels “Standards of Conduct”

Not eat while at workstation or while in view of guests

Keep drinks out of view of guests (not on counter)

No smoking or use tobacco products while at any workstation

Have an outgoing personality with a strong commitment to service

Be dependable, reliable, prompt, efficient, and trustworthy

Want to be a team player

Relate to people in a friendly and professional manner

Essential Functions

Sell merchandise using point-of-sale register

Accurately ring-up merchandise

Receive correct money and give correct change

Stock merchandise

Record incoming merchandise

Record damaged merchandise

Serve guests in a pleasant manner

Answer guest questions or direct guests to someone who can

Handle guest complaints or call a supervisor

Always face forward or sideways to the guest – never turn your back

Perform light cleaning duties at shop and keep area clean

Smile and greet all guests who make eye contact with you

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